Lean A to Z

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
  7. G
  8. H
  9. I
  10. J
  11. K
  12. L
  13. M
  14. N
  15. O
  16. P
  17. Q
  18. R
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  22. V
  23. W
  24. X
  25. Y
  26. Z
Necessary Non-value-added
Activities that add no value from the customer's perspective but are required in order to operate the business. This could include legal and regulatory requirements as well as certain internal business processes which would put the business at risk if eliminated in today's environment.
Non-value-adding (NVA)
A task that the customer does not care about and would be unwilling to pay for if he/she knew the incremental cost of that task. The attribute of a task or activities that can be eliminated from a process without deterioration of the function, performance or quality of a product or service as viewed by the customer. Two types of Non-value-adding activity exist: Necessary NVA and Unnecessary NVA.
See Non-value-adding