Business Improvement Techniques (B-IT) Diploma NVQ Level 2

This qualification has been developed by the National Skills Academy for Manufacturing with industry to become a nationally recognised qualification across industry sectors.  The primary objective of the Business-Improvement Techniques (B-IT) qualification is to improve business performance as a whole. This can only be done by empowering the people that make up the organisation.

These NVQs are not an alternative to any other qualification but are intended to sit alongside those qualifications you already have or are working towards. The B-IT provides employees with a new Lean skills set through a series of taught workshops and then the opportunity to apply this knowledge through working as teams in a series of work-based projects (with portfolios of evidence that are externally assessed against national standards). The benefits to the business are measured to understand performance and impact.

The interactive programme is intended to help maximise your company profits and revenues by focusing attention on the elimination of waste in processes and the creation of flow through the business by reducing cost and variation.


For employees the qualification can:

  • provide evidence of ability to do a particular job
  • help improve career development/promotion chances
  • give a sense of achievement
  • be gained on the job
  • be completed at a time and pace to suit

For employers the qualification can:

  • improve business performance and help win contracts
  • maximise company profits and revenues
  • reduce costs, variation and waste
  • assist with recruitment and retention
  • boost employee morale and motivation
  • demonstrate the quality of the workforce to existing and potential customers
  • help reduce workplace accidents


Process Pathway

Mandatory Assessment Routes

  • Complying with Statutory Regulations & Organisational Safety Requirements
  • Contributing to Effective Team Working
  • Applying Workplace Organisation (5S/5C)
  • Applying Continuous Improvement Techniques (Kaizen)

Plus two more optional assessment routes from:

  • Analysing and Selecting Parts for Improvements
  • Carrying out Lead Time Analysis
  • Creating Visual Management Systems
  • Applying Set-up Reduction Techniques (SMED)
  • Applying Total Productive Maintenance (TPM)
  • Applying Problem Solving Techniques
  • Carrying out Statistical Process Control Procedures (SPC)
  • Applying Flow Process Analysis

Quality Pathway

Mandatory Assessment Routes

  • Complying with Statutory Regulations & Organisational Safety Requirements
  • Contributing to Effective Team Working
  • Applying Six Sigma Methodology to a Project
  • Carrying out Six Sigma Process Mapping
  • Applying Basic Statistics

Plus two more optional assessment routes from:

  • Carrying out Statistical Process Control Procedures (SPC)
  • Carrying out Potential Failure Modes and Effects Analysis (FMEA)
  • Carrying out Measurement Systems Analysis (MSA)
  • Carrying out Mistake / Error Proofing (Poka Yoke)



EAL (Engineering Awards Limited): EAL is the Industry Awarding Body for Engineering and Technology.  It is a leading UK awarding body for Engineering National Vocational Qualifications Diplomas.


National Skills Academy – Manufacturing (NSA-M): NSA-M is part of the Sector Skills Council for Science, Engineering, Manufacturing Technologies and  (Semta).  NSA-M has developed an independent national standard for manufacturing training content, delivery and process by focusing on business return which is typically 6:1. We are part of the NSAM lead provider network.


Call us today to find out about skills funding opportunities that may exist for your organisation.


To find out more about this programme including minimum numbers, our flexible delivery methods and whether you are entitled to any financial support please contact Vivienne Compton direct on 0845 1306461 or email

  • Perei Group Ltd. Testimonial

    Perei Group Limited are manufacturers of LED lighting systems to a range of Tier One automotive companies such as Mclaren and Aston Martin. Excellent design and exceptional quality in all processes are paramount to enter and maintain supply chains at this level and Perei have invested heavily in their skills base from operative to senior management level to maintain and improve their standards. Track Training Limited have been instrumental in assisting Perei to implement Lean and Business Improvement Techniques linked to an internal Management development programme accredited by the Institute of Leadership and Management (ILM) and Emta Awards Ltd (EAL). Perei's Operations Manager, Steve Bamber said: "Track Training have been very professional and met with us on numerous occasions to better understand our business needs before developing a flexible and affordable Lean and Supervisory Management development programme tailored to the skills needs of our business, whilst offering nationally accredited qualifications from Level 1 to 5”.       

    Steve Bamber, Operations Manager, Perei Group Ltd.

  • Kautex Textron CVS Testimonial

    We are extremely happy with Track Training’s on-going commitment to delivery, embedding learning and achieving a positive impact on business result. I would not hesitate to recommend Track Training to any organisation looking to improve their operational performance and increase profitability”.       

    Mr Jonathan Jones, Plant Manager, Kautex Textron CVS